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Privacy Policy

How we protect your personal data

At GRSAV INDUSTRY PVT LTD, we respect your privacy and protect your personal data when you shop, enquire, or contact us online.

Information We Collect

  • Name, email, phone number for orders, OTP login, and enquiries
  • Delivery address and billing details at checkout
  • Payment status from secure gateways (we do not store full card numbers)
  • Device/browser data, cookies, and analytics for site improvement
  • Product reviews, messages, and WhatsApp/chat enquiries you submit

How We Use Your Data

  • Process orders, invoices, shipping, and customer support
  • Send OTP, order updates, and service-related emails/SMS
  • Improve website experience, security, and product recommendations
  • Comply with legal, tax, and regulatory requirements

Sharing With Third Parties

We share data only with trusted partners required to fulfil your order — payment processors (e.g. Razorpay), courier/logistics partners, and email/SMS providers. We do not sell your personal information to marketers.

Cookies & Analytics

We use cookies for cart, login session, and analytics. You may disable cookies in your browser, but some features may not work correctly.

Your Rights

You may request access, correction, or deletion of your personal data by emailing info@grsav.com. We respond within reasonable time as per applicable Indian law.

Contact

Privacy queries: info@grsav.com | Phone: +91 9288388001

Last updated: June 2026